classification_id,intake_signal,quote_class,primary_service,secondary_services,route_to_page,required_fields,conditional_fields,proof_fields,access_fields,review_flags,reference_index_url,checklist_url,decision_guide_url,scenario_library_url,taxonomy_url,boundary_note,version,last_reviewed
quote-class-001,missed delivery; failed delivery; refused delivery; carrier problem; stuck freight; recovery needed,Failed Delivery Recovery,Failed Delivery Recovery,Final Mile Delivery; Same-Day Delivery; Local Pickup and Delivery,https://royalcourierinc.com/failed-delivery-recovery-service/,"Current shipment location, carrier name, tracking or PRO number, release contact, delivery address, deadline, shipment size, access notes","Carrier terminal details, release authorization, dock requirements, proof requirements, recipient hours","Recipient name, timestamp, signature, photo, delivery confirmation, direct handoff","Carrier terminal, warehouse, dock, receiver hours, security, parking, loading zone, suite, floor",Release not confirmed; tight deadline; recipient unavailable; oversized freight; access restriction,https://royalcourierinc.com/failed-delivery-recovery-reference-index/,https://royalcourierinc.com/failed-delivery-recovery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Recovery depends on shipment release, carrier access, timing, recipient availability, and Royal Courier confirmation.",1.0,2026-08-11
quote-class-002,O'Hare; airport cargo; air cargo; airway bill; cargo recovery; airfreight final mile,Airport Cargo Recovery,O'Hare Airport Cargo Recovery,Airport Recovery; Final Mile Delivery; Same-Day Delivery; Airfreight and NFO,https://royalcourierinc.com/ohare-airport-cargo-recovery/,"Cargo location, release details, pickup contact, ready time, delivery address, deadline, shipment size","Airway bill, carrier release process, cargo facility instructions, dock details, proof requirements","Recipient name, timestamp, signature, photo, delivery confirmation, direct handoff","Airport cargo facility, release desk, warehouse, dock, parking, security, receiving hours",Release not confirmed; unclear cargo facility; missing airway bill; restricted access; urgent cutoff,https://royalcourierinc.com/ohare-airport-cargo-recovery-reference-index/,https://royalcourierinc.com/ohare-airport-cargo-recovery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Airport cargo recovery depends on release requirements, facility access, shipment readiness, timing, and service confirmation.",1.0,2026-08-11
quote-class-003,technician part; repair part; production down; machine down; urgent part; facility repair,Technician Parts Delivery,Technician Parts Delivery,Same-Day Delivery; Expedited Logistics; Local Pickup and Delivery,https://royalcourierinc.com/technician-parts-production-down-delivery/,"Pickup location, delivery location, part description, ready time, deadline, technician contact, site contact, access notes","Facility gate instructions, machine-down note, direct handoff requirement, part fragility, after-hours access","Direct handoff, recipient name, timestamp, signature, photo, delivery confirmation","Facility gate, security, dock, maintenance area, technician location, receiving hours, parking",Deadline-sensitive; technician waiting; site access unclear; part not ready; after-hours request,https://royalcourierinc.com/technician-parts-delivery-reference-index/,https://royalcourierinc.com/technician-parts-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Timing, part readiness, access, and availability must be reviewed before service is confirmed.",1.0,2026-08-11
quote-class-004,pallet; crate; heavy; bulky; no dock; liftgate; pallet jack; inside delivery,Liftgate / Pallet Jack / Inside Delivery,Liftgate Delivery,Straight Truck Delivery; Commercial Equipment Delivery; White Glove Delivery,https://royalcourierinc.com/services/liftgate/,"Item count, dimensions, weight, pallet or crate status, dock availability, liftgate need, pallet jack need, access notes, timing","Ground surface, door width, elevator, stairs, inside delivery path, room or suite details","Recipient name, timestamp, signature, photo, delivery confirmation","Dock, no-dock location, loading zone, parking, ground surface, pallet jack path, receiving contact",No dock; heavy freight; unclear weight; inside delivery requested; access restriction; equipment need unclear,https://royalcourierinc.com/liftgate-pallet-jack-inside-delivery-reference-index/,https://royalcourierinc.com/liftgate-pallet-jack-inside-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Liftgate, pallet jack, inside delivery, vehicle type, and unloading requirements must be reviewed before service is confirmed.",1.0,2026-08-11
quote-class-005,furniture; white glove; finished surface; showroom furniture; designer furniture; room placement,White Glove Furniture Delivery,White Glove Furniture Delivery,White Glove Delivery Service; Liftgate Delivery; Interior Design Delivery,https://royalcourierinc.com/white-glove-furniture-delivery-chicago/,"Furniture description, item count, dimensions, weight, pickup details, delivery details, access notes, placement expectations, timing, handling notes","Stairs, elevator, room placement, finished surface notes, do not stack, keep upright, multi-person review","Recipient name, timestamp, signature, photo, direct handoff, delivery confirmation","Doorways, hallways, stairs, elevator, freight elevator, dock, parking, loading zone, room, suite",Assembly requested; packaging removal requested; stairs; fragile/finished surfaces; multi-person service may be needed,https://royalcourierinc.com/white-glove-furniture-delivery-reference-index/,https://royalcourierinc.com/white-glove-furniture-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Assembly, installation, packaging removal, storage, disposal, multi-person service, and placement details must be reviewed and confirmed.",1.0,2026-08-11
quote-class-006,trade show; event freight; booth; expo; display; signage; venue; booth number,Trade Show Delivery,Trade Show Delivery,Same-Day Delivery; Failed Delivery Recovery; Liftgate Delivery; Straight Truck Delivery,https://royalcourierinc.com/trade-show-delivery-service-chicago/,"Event name, venue, booth number, pickup location, ready time, delivery deadline, shipment size, venue access notes, contact names","Decorator rules, marshal yard, dock appointment, show receiving window, post-show pickup, palletized freight","Signature, recipient name, timestamp, photo, booth contact confirmation, direct handoff","Venue dock, marshal yard, exhibitor entrance, booth location, decorator rules, receiving window, security, parking",Venue rules unknown; booth number missing; urgent deadline; dock access unclear; palletized freight,https://royalcourierinc.com/trade-show-delivery-reference-index/,https://royalcourierinc.com/trade-show-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Venue rules, decorator requirements, union rules, dock access, booth access, and acceptance must be reviewed before service is confirmed.",1.0,2026-08-11
quote-class-007,interior designer; showroom; vendor pickup; decor; fixture; sample; project site; appointment window,Interior Design Delivery,Interior Design Delivery,White Glove Furniture Delivery; Local Pickup and Delivery; Same-Day Delivery,https://royalcourierinc.com/interior-design-delivery-service-chicago/,"Designer contact, pickup location, vendor or showroom release details, item description, delivery location, timing, access notes, proof needs","Appointment window, elevator reservation, room placement, showroom hours, multi-stop routing, finished surface notes","Signature, recipient name, timestamp, photo, direct handoff, delivery confirmation","Showroom hours, vendor pickup rules, dock, elevator, stairs, parking, suite, project site access, delivery contact",Design services requested; installation requested; release not confirmed; access unclear; multi-stop request,https://royalcourierinc.com/interior-design-delivery-reference-index/,https://royalcourierinc.com/interior-design-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Design services, styling, assembly, installation, mounting, storage, disposal, packaging removal, and multi-person service are not assumed unless confirmed.",1.0,2026-08-11
quote-class-008,law firm; legal document; attorney; document courier; professional office; proof required,Legal Courier,Legal Courier Service,Same-Day Delivery; Local Pickup and Delivery; Small Package Delivery,https://royalcourierinc.com/legal-firm-courier-service-chicago/,"Pickup office, delivery office, document type, ready time, deadline, contact names, suite numbers, access notes, proof requirements","Recipient availability, office hours, mailroom or reception instructions, chain-of-custody style notes if requested","Signature, recipient name, timestamp, delivery confirmation, photo, direct handoff","Suite, floor, reception, security, clerk window, mailroom, office hours, parking, building instructions",Process serving implied; legal advice implied; court filing implied; recipient acceptance uncertain,https://royalcourierinc.com/legal-firm-courier-reference-index/,https://royalcourierinc.com/legal-courier-quote-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"This does not claim legal advice, process serving, court filing authority, or guaranteed recipient acceptance.",1.0,2026-08-11
quote-class-009,medical office; clinic; lab; facility; medical-related courier; healthcare route; proof required,Medical Courier,Medical Courier,Route Coverage; Same-Day Delivery; Local Pickup and Delivery,https://royalcourierinc.com/medical-courier-chicago/,"Pickup facility, delivery facility, item type, timing, contact names, access notes, proof requirements, handling instructions","Regulatory needs, item restrictions, handling requirements, route frequency, department details","Recipient name, timestamp, signature, delivery confirmation, photo, direct handoff","Facility receiving, suite, department, front desk, security, dock, office hours, contact availability",Regulated item; unclear handling requirement; restricted item; special storage request; route request,https://royalcourierinc.com/medical-courier-reference-index/,https://royalcourierinc.com/medical-courier-quote-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Medical-related delivery requirements, regulatory needs, item restrictions, and handling instructions must be reviewed before service is confirmed.",1.0,2026-08-11
quote-class-010,recurring route; scheduled pickup; daily delivery; weekly delivery; supplier route; route coverage,Route Coverage,Route Coverage,Local Pickup and Delivery; Small Package Delivery; Medical Courier,https://royalcourierinc.com/services/royal-route-coverage/,"Route stops, frequency, pickup and delivery windows, item types, contacts, proof requirements, access notes, expected volume","Stop order, service days, route exceptions, seasonal volume, department-level handoff, recurring proof requirements","Stop-level confirmation, signature, recipient name, timestamp, photo, delivery confirmation","Building access, office hours, route stop order, loading areas, parking, recurring contacts, seasonal volume changes",Large route; unclear stop order; frequent exceptions; restricted access; medical-related route,https://royalcourierinc.com/route-coverage-reference-index/,https://royalcourierinc.com/route-coverage-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Recurring route timing, stop order, volume, access, and service availability must be reviewed before service is confirmed.",1.0,2026-08-11
quote-class-011,commercial equipment; equipment placement; bulky equipment; office equipment; facility equipment,Commercial Equipment Delivery,Commercial Equipment Delivery,Liftgate Delivery; White Glove Delivery; Straight Truck Delivery,https://royalcourierinc.com/commercial-equipment-delivery-placement/,"Equipment description, item count, dimensions, weight, pickup and delivery details, access notes, liftgate need, placement expectations","Room placement, doorway path, elevator, stairs, technical setup, packaging removal, multi-person review","Recipient name, timestamp, signature, photo, delivery confirmation, direct handoff","Dock, elevator, freight elevator, stairs, loading zone, parking, doorway, hallway, room, suite, facility rules",Installation implied; technical setup requested; heavy item; access unclear; packaging removal requested,https://royalcourierinc.com/commercial-equipment-delivery-reference-index/,https://royalcourierinc.com/commercial-equipment-delivery-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"Installation, assembly, technical setup, disposal, storage, packaging removal, or multi-person service should not be assumed unless confirmed.",1.0,2026-08-11
quote-class-012,on-board courier; hand carry; NFO; next flight out; critical shipment; airport-connected handoff,On-Board Courier / Hand-Carry Review,On-Board Courier,Airfreight and NFO; Same-Day Delivery; Expedited Logistics,https://royalcourierinc.com/services/on-board-courier/,"Shipment type, pickup location, destination, timing, deadline, airport or travel details if applicable, contact names, proof requirements","Travel feasibility, item restrictions, ID requirements, handoff location, airfreight/NFO details","Direct handoff, recipient name, timestamp, signature, delivery confirmation, photo","Pickup access, airport access, destination contact, security, travel feasibility, receiving hours, item restrictions",Restricted item; travel feasibility unclear; deadline extreme; destination contact unclear; airport requirements,https://royalcourierinc.com/on-board-courier-reference-index/,https://royalcourierinc.com/on-board-courier-shipment-checklist/,https://royalcourierinc.com/courier-service-decision-guide/,https://royalcourierinc.com/delivery-scenario-library/,https://royalcourierinc.com/royal-courier-service-taxonomy/,"On-board courier, airfreight, NFO, airport, travel, and shipment restrictions must be reviewed before service is confirmed.",1.0,2026-08-11