{"id":"s_001","title":"Three pallets, 3500 lb, no dock","inputs":{"pieces":3,"total_weight_lb":3500,"dock":false,"forklift":false},"reasoning":["Van/Sprinter fit alone is insufficient because palletized freight needs a ground-level unloading method.","Liftgate-capable box/straight equipment is likely.","Individual pallet weights and footprints determine gate feasibility.","Pallet-jack surface and inside path must be confirmed if freight moves beyond curb/threshold."],"result":"Likely liftgate-capable box/straight truck; human dispatch confirmation required."}
{"id":"s_002","title":"2000 lb pallet and 1500 lb liftgate","inputs":{"piece_weight_lb":2000,"gate_rating_lb":1500},"reasoning":["Freight exceeds stated gate rating even before pallet jack/operator considerations."],"result":"Do not attempt on that gate. Use higher-capacity equipment or another unload method."}
{"id":"s_003","title":"Milwaukee loaded at 2 PM, downtown Chicago by 4 PM","inputs":{"origin":"Milwaukee","destination":"Downtown Chicago","loaded_time":"14:00","deadline":"16:00"},"reasoning":["Milwaukee-to-Chicago can require around three hours in difficult periods.","Downtown access adds uncertainty.","Consumer-map time is not a guarantee."],"result":"Do not promise 4 PM. Provide a realistic ETA/alternative after current route conditions are assessed."}
{"id":"s_004","title":"O'Hare flight landed at 1 PM, downtown by 2 PM","inputs":{"flight_landed":"13:00","destination":"Downtown Chicago","deadline":"14:00"},"reasoning":["Flight landed does not mean cargo available.","Release may take 2-3 hours or more.","Ground transit after loading is additional."],"result":"Not realistically possible as stated; confirm actual cargo availability and offer next realistic ETA."}
{"id":"s_005","title":"Airport cargo released as 8 of 9 pieces","inputs":{"expected_pieces":9,"released_pieces":8},"reasoning":["Piece count discrepancy must be resolved or customer must authorize partial recovery."],"result":"Driver contacts dispatch; customer decides whether to wait or take released pieces."}
{"id":"s_006","title":"Trade-show direct-to-show asks for booth delivery","inputs":{"mode":"direct-to-show","request":"deliver to booth"},"reasoning":["Carrier access may stop at show dock.","Badges, union/decorator rules and material handling determine inside movement."],"result":"Confirm show access and handling scope; do not promise booth delivery automatically."}
{"id":"s_007","title":"Construction site, 2000 lb skid, dirt only, forklift onsite","inputs":{"weight_lb":2000,"surface":"dirt","forklift":true},"reasoning":["Truck should remain on stable ground.","Confirm whether forklift/telehandler can reach that stable parking position and handle the skid."],"result":"Possible if safe stable parking and suitable unloading equipment are confirmed."}
{"id":"s_008","title":"Medical cooler must stay exactly 4 C","inputs":{"commodity":"medical cooler","required_temperature_c":4},"reasoning":["Royal does not automatically provide active temperature control or guarantee exact temperature.","Packaging, coolant, monitor/logger and handling protocol are customer-defined or separately confirmed."],"result":"Human review; explain no automatic temperature guarantee."}
{"id":"s_009","title":"Freight elevator rated 2000 lb, pallet 1900 lb","inputs":{"elevator_rating_lb":2000,"pallet_weight_lb":1900},"reasoning":["Pallet weight alone leaves insufficient margin and ignores pallet jack/operator/helper weight."],"result":"Too close as stated. Ask whether weight can be reduced or another elevator/handling method is available."}
{"id":"s_010","title":"Failed carrier on highway shoulder","inputs":{"location":"highway shoulder","transfer_needed":true},"reasoning":["Exact location, space, traffic exposure and vehicle position determine safety.","Police/tow blocking may be required.","Unsafe roadway transfer is not attempted."],"result":"Human review before attempting; move/tow to safer transfer location when needed."}
{"id":"s_011","title":"One pallet, vague request for van","inputs":{"pieces":1,"vehicle_requested":"van","weight":null,"dimensions":null},"reasoning":["Piece count alone cannot establish vehicle fit."],"result":"Ask actual weight and loaded dimensions plus loading/unloading method before selecting vehicle."}
{"id":"s_012","title":"Hard 5 PM deadline","inputs":{"deadline":"17:00"},"reasoning":["Need ready time, current origin/destination, freight profile and consequence/flexibility if an unavoidable event prevents on-time arrival."],"result":"Evaluate realistic feasibility; do not guarantee solely from requested deadline."}
{"id":"s_legacy_pallet_no_dock","title":"Palletized freight to a location with no dock","inputs":{"palletized":true,"dock":false},"reasoning":["No dock is a site condition, not an automatic liftgate instruction.","Check whether a ground-level forklift or approved hand/downstack method exists.","If palletized freight must transition from truck height to ground and no forklift/dock is usable, liftgate-capable equipment may be required.","Pallet-jack compatibility, gate platform/rating, surface and manpower still need confirmation."],"result":"Select the safe loading/unloading method first, then the vehicle/equipment; human confirmation required."}
{"id":"s_legacy_liftgate_assist","title":"Another carrier arrives without suitable ground-level unloading capability","inputs":{"failed_condition":"no suitable liftgate/unload method"},"reasoning":["Confirm exact freight weight/dimensions and current location.","Confirm Royal is authorized and the current carrier/site knows Royal is coming.","Assess whether transfer/unload can occur safely and whether a liftgate, pallet jack, forklift or manpower is needed."],"result":"Royal may coordinate liftgate-capable equipment and handling when conditions permit."}
{"id":"s_legacy_freight_restack","title":"Palletized freight shifted, fell or became unstable","inputs":{"condition":"unstable_or_damaged_palletized_freight"},"reasoning":["Photograph condition before handling.","Notify customer and obtain disposition instructions.","Possible actions include return to shipper, restack/repack, replacement pallet, shrink wrap, straps, forklift/pallet jack or extra labor.","Royal may refuse if the freight cannot be made safe."],"result":"Customer chooses among feasible dispositions, subject to Royal safety judgment."}
{"id":"s_legacy_poor_packaging","title":"Driver arrives to freight that may not survive transport","inputs":{"condition":"poor_packaging_at_pickup"},"reasoning":["Photograph visible condition.","Contact dispatch/customer before altering freight.","Customer correction is the preferred first option.","Royal may add securement/repackaging when arranged and safe; otherwise the freight can be refused."],"result":"Do not load simply because the customer says it is fine; correct or obtain an approved safe plan first."}